PRIVACY POLICY

Last Updated: 02/09/2026

Kochenour Orthodontics (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.kochenourortho.com, communicate with us, or use our services.

By using our website or providing your information to us, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Name
Email address
Phone number
Mailing address
Appointment and treatment-related information

We may also automatically collect certain information when you visit our website, such as IP address, browser type, device information, and usage data through cookies and similar technologies.

How We Use Your Information

We use your information to:

Schedule and manage appointments
Communicate regarding treatment, billing, and office updates
Send appointment reminders and service-related notifications
Respond to inquiries and provide customer support
Improve our website and services
Send promotional or informational communications only if you have opted in

SMS Communications & Mobile Information

If you provide your mobile phone number and opt in, we may send you SMS messages related to:

Appointment confirmations and reminders
Treatment updates
Office notifications
Billing notifications
Occasional promotional or educational messages

Mobile information will not be shared, sold, or rented to third parties for their independent marketing purposes.

We may share your information with trusted third-party service providers (such as messaging platforms) solely for the purpose of delivering communications on our behalf. These providers are contractually required to safeguard your data and comply with applicable privacy and security standards.

Consent & Your Choices

You are not required to provide your phone number to receive care or services from us.

You may opt out of communications at any time as described below.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You may request deletion of your information by contacting us using the information below.

Your Rights

You may request to:

Access your personal information
Update or correct your information
Withdraw consent for communications
Request deletion of your information (subject to legal requirements)

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website or services after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Kochenour Orthodontics
📞 440-967-0186
📧 office@kochenourortho.com
📍 1418 State Rd., Vermilion, OH 44089